The Wired Garage with Pops | Digital Innovation
The Wired Garage with Pops — the place where technology, outdoor activities, music, mixed with a few stories and a good pour of bourbon all meet.
The Wired Garage with Pops is a technology-driven podcast that blends deep IT expertise with real-world storytelling. Hosted by Pops — an enterprise architect, IT leader, and tech storyteller — the show explores how people and organizations navigate the evolving digital landscape.
Each episode dives into topics such as ServiceNow innovation, digital transformation, agentic AI, and the intersection of IT operations and business strategy. The show highlights not just the technology itself, but the human side of building, leading, and adapting in complex enterprise environments.
Listeners include IT professionals, executives, and technology enthusiasts who want practical insights and authentic stories from experts shaping the future of work and technology. Conversations are engaging, thoughtful, and often spiced with Pops’ down-to-earth humor and passion for the craft — whether that’s tech, BBQ, or leadership.
The Wired Garage with Pops | Digital Innovation
Latest Episodes
Someone Racked Up $2,000 on AI in 24 Hours. Here's What They Did Wrong.
Pops and Steele dig into a problem hiding in plain sight: uncontrolled AI subscription spend. As teams experiment freely with AI tools — often on personal corporate cards with zero IT or finance visibility — costs are quietly compounding into w...
Your Company Has 6 Front Doors (And Employees Hate All of Them)
Your company doesn't have one front door — it has six. IT has one. HR has one. Facilities has one. Legal ops has one. And employees hate every single one of them.In this episode, Pops and Steele pop the hood on ServiceNow Employee Cente...
Persona Based AI - One Size Fits All Service Desks are Dead
Most IT organizations aren't behind on technology — they're behind on thinking. In this episode, Pops and Steele sit down with Matt Coatney, CIO of a large national law firm, to break down persona-based agentic AI: virtual agents that adapt to ...
We Built a Full ServiceNow App in Minutes Using Only Prompts — Live Demo
In this episode of The Wired Garage with Pops, Jeremy Duncan returns for round two — and this time he brings a live demo. Jeremy is a cloud platform solution architect with 15 years on the ServiceNow platform and a track record building AI-powe...
The Internet of Agents Is Being Wired Up Right Now — Are You Ready?
The chatbot era is winding down — and what's replacing it doesn't wait to be asked. In this episode of The Wired Garage with Pops, Pops and co-host Steele sit down with Matt Coatney, a technology leader operating at the intersection of enterpri...
